Voice services

Telstra voice services hit by high number of calls to government agencies

Image: Getty Images/iStockphoto The fallout from Australians rushing to register for government services as the coronavirus pandemic sweeps the planet has created congestion in Telstra’s voice network. “When you try to make a call on our network, you may have heard a message about congestion. Due to the increasing number of people working from home, […]

Voice services

Deutsche Telekom and Orange will offer HD voice services

HD Voice enhances callers’ voices with a richer, clearer, more natural tone while reducing background interference to provide a better sense of closeness to the person on the other end of the phone. Through testing, a 25% higher level of satisfaction was achieved with conversations using HD Voice. This is because HD voice is transmitted […]