HD Voice enhances callers’ voices with a richer, clearer, more natural tone while reducing background interference to provide a better sense of closeness to the person on the other end of the phone.
Through testing, a 25% higher level of satisfaction was achieved with conversations using HD Voice. This is because HD voice is transmitted between 50Hz and 7kHz, which is higher than standard audio. It is also closer to the frequency of in-person voices, which is normally between 80 Hz and 14 kHz.
“Orange is one of our main cooperation partners for the implementation of HD voice. This is an important step in delivering the best possible experience to our customers,” said Rolf Nafziger, Senior Vice President of Deutsche Telekom Global Carrier.
“We look forward to more cooperation partners joining soon to deliver the best voice quality available.”
Both companies support HD Voice across their entire footprint at a price per minute that will be the same as without HD Voice. In addition, the two parties will continue to increase their international voice interconnections by gradually extending the HD voice service to their respective subsidiaries with the aim of developing customer usage.
“This advancement in international voice calling services is essential in today’s environment. This means that customers will now experience the best possible quality on their calls, whether personal or business, and at no additional cost.
I am happy to have implemented this important functionality with our long-standing partner, Deutsche Telekom Global Carrier,” said Emmanuel Rochas, CEO of Orange International Carriers.
Earlier this year, Deutsche Telekom reported revenue up 6.4% on the year to 80.5 billion euros, with profit up nearly 80% to 3.9 billion euros.
In addition, Orange Business Services selected Ekinops and Dell Technologies for its new Universal Customer Premises Equipment (uCPE) solution.