In our search for the best email providers, we identified Zoho Mail as an industry leader. It’s a powerful option, offering ad-free email hosting for secure messaging. Plus, it comes with an excellent free version and a selection of additional management tools. In this Zoho Mail review, we’ve explored every aspect of this great email provider and brought you everything you need to know to help you make a purchase decision. Ultimately, Zoho Mail targets business users of all sizes and offers impressive value for money.
Zoho Mail: Plans and Pricing
Both small businesses and individual users can take advantage of Zoho Mail’s free forever plan. It can be used by up to five people with 5 GB of storage per user and an attachment limit of 25 MB. However, it is limited to web access and can only be used with one domain.
Those with more advanced requirements can upgrade to a paid plan. The Mail Lite plan costs just $1 per user per month and includes hosting for multiple domains, among a suite of other tools. A Mail Premium subscription costs $4 per month per user and includes a selection of more powerful features such as email backup and much larger attachments. Finally, those planning to use multiple Zoho apps will get great discounts with a Workplace subscription (starting at $3 per user per month).
A 15-day free trial is also available with the Mail Premium plan, allowing you to test it out before committing to any length of time.
Zoho Mail: Features
Those who use Zoho Mail will benefit from a range of powerful features. As a top business email provider, it naturally comes with the expected email management tools including spam filters, mobile apps, and email filters.
However, it allows users to do much more than just check their emails. For example, the Zoho Mail interface includes a calendar, notes, task manager, and contact portal. A range of collaboration tools are also available to help your team work more efficiently.
Additionally, the more advanced features of Zoho Mail will allow you to control and manage mailbox access for specific team members. For example, you can allow members of your sales team to access only your [email protected] mailbox and set permissions controlling what actions they can take.
Zoho Mail: Setup
Setting up a new business email account with Zoho Mail will take some time, but the process is simple and well documented. To get started, you need to create a new account with your domain name (if you have one) and some personal information.
Next, you will need to verify your domain by logging into your DNS manager and following the prompts. Each DNS manager has a slightly different verification process, and Zoho outlines the required steps very clearly and easily to follow. Once you’re verified, you can add users, create groups, and start customizing your email client. The whole installation process took us about an hour.
Zoho Mail: Performance
In our experience, Zoho Mail is one of the most reliable email services available. It works very well, with a responsive and streamlined user interface. Mail can be easily tagged and sorted using custom filters, allowing different team members to access messages relevant to them. Users can also create detailed spam filters to reduce the number of irrelevant messages reaching their inbox.
Zoho Mail’s collaboration features also work great. If needed, you can tag team members in specific emails, leave a note for someone else, or share emails with predefined groups. It’s easy to set up reminders with the built-in calendar, and you can also bookmark important emails you need to access later.
Zoho Mail: Security
A powerful selection of security features are used to ensure that your Zoho Mail account is protected. To begin with, highly secure data centers backed by physical security and DDOS protection are utilized by all Zoho services. A selection of data protection tools are also available, including DMARC, malware detection and advanced spam filtering.
Additionally, Zoho Mail includes encrypted email security at all times. All data is encrypted, both at rest and in transit. This reduces the risk of unauthorized access. Likewise, user accounts are highly secure with access protection tools such as two-factor authentication and OAuth 2.0 support.
Zoho Mail: Support
Paid subscribers can access Zoho Mail’s 24/7 phone support in 11 countries around the world. Those on a free plan or living in an unsupported country can submit a ticket online or email the support team.
Meanwhile, Zoho Mail comes with a Help Center with detailed documentation and lots of how-to guides. Video tutorials are also available and the FAQ page has answers to more basic questions.
Zoho Mail: Final Verdict
Overall, Zoho Mail is an excellent professional email provider with advanced features and a user-friendly interface. A resource-rich forever free plan is available, and the paid plans are very competitively priced. Setting up a Zoho Mail account is simple and the email client itself works great. All things considered, this program is well suited for all types of users, from individuals to large corporations.
Zoho Mail is one of the best email hosting services available, but there are some competitors to consider. For example, Microsoft Office 365 includes OneDrive storage, large attachments, and a selection of advanced tools. Pricing starts at $5 per month, but you’ll also get access to other Microsoft programs.
Not what you’re looking for in an email provider? Take a look at our guide to the best email providers.